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Contact Phone
304.566.9764
Virtual office Address
Charles Town, WV, 25414
Virtual office hours
Mon - Sun: 7:00am - 7:00pm

Malware and Virus Removal

Most malware virus programs are designed to be hard to remove. Malware often embeds itself in windows, hiding its files or modifying system files with its own code. This makes it very hard for the average user to remove; special utilities are often required which can unmask the virus allowing for its deletion. Through years of experience we can remove the infestation without destroying your data. Your data is important; let us do the job.

The number of computer viruses are increasing every year. If your computer is running slowly, displaying popup ads or just acting strangely, you probably have some form of malware. Simply installing an anti virus program after the fact will not fix the problem because malware will prevent antivirus programs from removing it. We use specially developed in-house utilities to remove the infestation and get your computer running smoothly. With our in-house utilities we can often remove malware without needing to perform a fresh installation of windows. This saves you from reinstalling all your applications. Once the malware is removed and your computer is repaired we install anti-malware software to protect your computer from future infection.

How was I infected
Malware can come from many sources including malicious banner ads, spam, infected websites, or “free” applications. Lately I’ve noticed rise in fraudulent Anti Virus programs such as XP Anti virus 2008/2009, MS Anti virus, and AntiSpyware 2008. These fake anti virus programs are frequently downloaded from ad banners claiming to remove nonexistent malware from your computer. Once downloaded it will often hijack the computer and force the user to enter their credit card information.

Removal
Most Malware virus programs are designed to be hard to remove. Malware often embeds itself in windows, hiding its files or modifying system files with its own code. This makes it very hard for the average user to remove; special utilities are often required which can unmask the virus allowing for its deletion. Through years of experience we can remove the infestation without destroying your data. Your data is important; let us do the virus removal.

Service Includes:

  • Removal of any virus, spyware, malware and rootkits
  • Repair any operating system issues and test for proper functionality
  • Perform critical system updates
  • Apply system modifications
  • Tips to help prevent future infections

If we are unable to fix issues we can walk you through how to reinstall a fresh Operating System that that is virus free. On-site repairs can be scheduled as well.



Get Started

Enter your info and a technician will be with you as soon as possible. This service is usually only available between 7am and 7pm. If the live chat on the bottom right of the screen is online, give it a shot!

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